Privacy Policy

Last updated: August 4, 2026

1. Information We Collect

When you reserve a room, access our mobile keyless entry app, or join the Essotto Loyalty Rewards program, we collect personal data such as your name, corporate email, phone number, billing address, and payment information.

2. How We Use Your Data

Your information is used strictly to process bookings, facilitate self check-in, issue corporate invoices, and improve guest experiences. We never sell your personal information to third parties.

3. Data Security & Storage

We implement enterprise-grade encryption (TLS 1.3) across all network transactions and store sensitive payload data in compliance with ISO/IEC 27001 standards.

4. Contact Privacy Officer

For privacy inquiries or to exercise your GDPR right to erasure, please contact privacy@essotto.com.